I hope that personnel will receive training on how to properly treat customers. I cannot express enough how disappointing this experience at Gramps was. This Mural was painted outside of Gramps Bar in Wynwood, Miami during Art Basel 2013 for their opening party and is still up, we hope for a long while. The management was called at one point, and although the manager was more cordial, he unfortunately did not solve the situation. I am certain that the owners and management of this establishment would not appreciate the way that the hosts/bouncers treated us. It is unacceptable to insult customers and speak to them in a disparaging tone. Unfortunately, we will NEVER again be visiting this location, and the members of our large party have all expressed the same sentiment. We have visited this spot previously for business meetings as well as casual meetings. They represented Gramps in an EXTREMELY poor and absolutely TERRIBLE manner. There were a male and female duo who perhaps were tired from working and took it out. I am completely appalled by the behavior of several individuals who work in this location, especially the male host/bouncer who was working on Saturday night (April 24, 2021). Gramps, Casual Dining Bar / Lounge / Bottle Service cuisine. And outside, there’s a tropical kaleidoscope of palm trees and paint where fantastic DJs, a very popular Thursday drag night, and live music. Inside there are sneaky good cocktails, cold beer, and just the right amount of kitsch. Or book now at one of our other 4652 great restaurants in Miami. Gramps is a time capsule of everything that made Wynwood exciting in the first place.
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